Patients & Visitors

Patients & Visitors

CIWEC Hospital is open 24/7 for scheduled appointments or emergencies. At all given times, the Hospital has senior Physicians and nursing staff. Our ambulance operates 24/7. We can arrange for medical staff to escort rescues within /to/from Nepal.

Outpatient services

Patients are seen as walk in visits or by appointment. Our doctors are physicians with expertise in primary care who are experienced in taking care of high altitude and travel related illnesses.

Inpatient services

Providing 24 hour care by the hospital team of doctors and nurses as well as critical care specialists to address the needs of patients who require hospital care as well as post-operative rehabilitation. We focus on personalized care for our inpatients. The standard in-patient costs include:

  • Private or Semi-Private Rooms
  • Food
  • Local Phone Calls
  • Television
  • Wifi
  • Amenity Kit
  • Laptop (on request)

Ambulance service

Our ambulance is available 24/7 for home/hotel pick up, airport pickup and drop off and hospital transfers which can be arranged at anytime.

Emergency services

Available 24/7 , 365 days a year.

Languages Spoken

All medical staff are fully conversant and fluent in English. We have quite a few team members that are fluent in French, German, Dutch, Japanese, Chinese, Thai, Tibetan and Russian.

Payment & Insurance

The hospital is self-supported and has no source of external funding. Payment is expected to be made on the day of service and can be made through cash, Visa and Master card or through Insurance, provided the insurance company has guaranteed the payment. Insurance claims are handled by our administration staff. We work with almost all Insurance companies provide travel insurance.


• 42 years of experience • Friendly and quiet environment • 24/7 availability of seasoned post graduate doctors/nurses • Doctors and senior nurses certified by ISTM in Travel Health • Best nurse to patient ratio • Short waiting time for appointments, diagnosis and reports • End to end handling of insurance cases


Consultants in various specialists

42 years+

experience in dealing with travel related illnesses

170 +

Nationalities as patients


Insurance cases closed


Years research in travel related illnesses

ISTM Certified Doctors and Nurses

Our doctors and nurses are certified in travel health by the International Society of Travel Medicine

Kathmandu Location

G.P.O. Box 12895, Kapurdhara Marg, Kathmandu 44600, Nepal
Phone: +977-1-4524111, 4524242, 4535232
Fax :

Pokhara Location

14th Street, Lakeside, Pokhara-6, Nepal
Phone: +977-61-453082, 457053
Fax :
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