Walk in at any hour or book an appointment. You'll see a physician with expertise in primary care and in high-altitude and travel-related illness.
Book an appointment →Open 24 hours. Senior doctors always on site.
Walk in, book ahead, or call and we'll come to you. Here's what to expect when you visit, stay with us, or need help getting here.
Outpatient visits
Staying with us
24-hour care from our doctors, nurses and critical care specialists, focused on personalized care. The standard inpatient cost includes:
- Private or semi-private room
- Meals
- Local phone calls
- Television
- Wi-Fi
- Amenity kit
- Laptop on request
Emergencies & ambulance
Emergency care is available 24/7, 365 days a year. Our ambulance runs around the clock for hotel or home pick-up, airport transfers and hospital transfers, and we can arrange medical escorts for rescues within, to and from Nepal.
Languages
All medical staff are fluent in English. Team members also speak French, German, Dutch, Japanese, Chinese, Thai, Tibetan and Russian.
Payment & insurance
CIWEC is self-supported, with no external funding. Payment is due on the day of service by cash, Visa or Mastercard — or through your insurer, once they have guaranteed payment.
Our administration team handles insurance claims end to end, and we work with almost every travel insurance provider. Over 30,000 insurance cases closed.
Japan medical screening (JPETS)
JPETS screenings can't be booked online. Please call Kathmandu +977-1-4524111 or Pokhara +977-61-451111.
Kathmandu
In Lainchaur, across the road from the British Embassy, a short walk north of Thamel.
Get directions ↗Pokhara
On 14th Street in Lakeside, a few minutes from the shore of Phewa Lake.
Get directions ↗